Privacy policy

The personal data protection policy deals with the handling of information provided by ALFIE'S CORNER, TANJA SIČANOVIĆ S.P., CIGLENCE 58A, 2241 SP. DUPLEK (the provider) receives from the visitor when he visits the website of the company ALFIE'S CORNER, TANJA SIČANOVIĆ S.P., CIGLENCE 58A, 2241 SP. DUPLEK or when the visitor provides data to the controller in another way (through a purchase over the phone, e-mail or otherwise).

The personal data protection policy applies to the company ALFIE'S CORNER, TANJA SIČANOVIĆ S.P., CIGLENCE 58A, 2241 SP. DUPLEK, to the manager and contractors who perform activities for the company ALFIE'S CORNER, TANJA SIČANOVIĆ S.P., CIGLENCE 58A, 2241 SP. DUPLEK.

All our activities are in accordance with European legislation (Regulation (EU) 2016/697 on the protection of individuals in the processing of personal data and on the flow of such data (General Data Protection Regulation or GDPR) and the conventions of the Council of Europe (ETS No. 108, ETS No. .181, ETS No. 185, ETS No. 189)) and the national legislation of the Republic of Slovenia (Act on Protection of Personal Data (ZVOP-1, Official Journal of the Republic of Slovenia, No. 94/07), Act on Electronic Business on the Market ( ZEPT, Official Journal of the RS, No. 96/09 and 19/15) etc.).

MANAGER OF PERSONAL INFORMATION AND CONTACT INFORMATION

Operator information:
ALFIE'S CORNER, TANJA SIČANOVIĆ S.P., CIGLENCE 58A, 2241 SP. DUPLEK
VAT identification number: We are not VAT registered
Phone: 040 459 625
Email: info@alfies-corner.com

WHAT PERSONAL DATA DO WE PROCESS?

We process the following personal data:
Basic contact information (name, phone number, e-mail address).
Information about the use of our websites (clicks on links, time spent) and information regarding the response to our e-mail messages (whether the message was opened, which links were clicked).
Information we need to fulfill the contract and deliver the purchased goods (item of purchase, price, delivery address, delivery time, payment method, payment date, information on complaints, information on the issued invoice, etc.).

METHODS OF USING DATA

We use your personal data:
when this is necessary to fulfill our legal obligations (e.g. issuing invoices for purchased goods);
when the processing of your personal data is necessary for the conclusion and fulfillment of the contract you concluded with us or because you wanted an offer from us;
when you have given consent for the processing of your personal data for an individual purpose of processing, whereby you always have the right to revoke the given consent;
when we have a legitimate interest in processing your personal data (when we send you an email in the event that you have abandoned your shopping cart on our website without completing your purchase).

PURPOSES OF PERSONAL DATA PROCESSING

We may use your personal data for one or more of the following purposes:
communicating with you regarding the provision of our services and responding to your inquiries;
conclusion of the contract and fulfillment of the obligations arising from the concluded contract;
marketing communications (sending emails and SMS messages);
to enforce any legal claims and resolve disputes;
for statistical analyzes on the sale of our goods and on the use of our websites;

HOW LONG DO WE KEEP YOUR PERSONAL DATA AND WHAT HAPPENS TO IT?

We keep data on issued invoices for 10 years from the date of issue.
We keep the data necessary for the conclusion and fulfillment of the contract between the manager and the customer for another 5 years from the fulfillment of the contract (delivery of goods).
After the retention period expires, we effectively delete or anonymize personal data, which means that we process them in such a way that they can no longer be linked to you or attributed to you.

VOLUNTARY PROVISION OF DATA AND CONSEQUENCES OF NOT PROVIDING IT

Providing personal data is voluntary. You are not obliged to provide us with personal data, but if you do not provide it, you cannot enter into a contract with us (as we need it to deliver the order). We will indicate which data are such that their non-transmission causes the stated consequences each time we obtain personal data from you.

WHO HAS ACCESS TO YOUR PERSONAL INFORMATION?

We do not pass on your personal data and we do not allow third parties to become familiar with them (outside the company ALFIE'S CORNER, TANJA SIČANOVIĆ S.P., CIGLENCE 58A, 2241 SP. DUPLEK) except for those who have a written contract with us, on the basis of which they perform certain tasks related to data processing and are obliged to comply with the legislation regarding the processing and protection of personal data (so-called contractual contractors). Contractual contractors to whom we provide personal data are:
marketing service providers;
email providers;
providers of sending SMS messages;
software and web solution providers;
delivery services.
Contractual contractors may only process personal data within the framework of our instructions and may not process personal data for their own purposes. Together with their employees, they are committed to protecting the confidentiality of your personal data.
Contractual contractors do not export personal data to third countries (outside the member states of the European Economic Area - that is, the EU members and Iceland, Norway and Liechtenstein).

WHAT RIGHTS DO YOU HAVE IN RELATION TO PERSONAL DATA, HOW CAN YOU REVOCATE CONSENT FOR PROCESSING AND WHAT ARE THE CONSEQUENCES OF REVOCATION?

You have the following rights regarding your personal data:

1. to request from us at any time:
confirming whether we are processing your personal data;
access to personal data;
information about the purpose of the processing;
information about the type of personal data;
information about users or categories of users to whom personal data has been or will be disclosed, especially users in third countries or international organizations;
the intended period of retention of personal data or, if this is not possible, the criteria used to determine this period;
the existence of automated decision-making, including profiling and the reasons for it, as well as the meaning and intended consequences of such processing for you;
one (free of charge) copy of personal data in the form determined by you (if the request is made by electronic means of communication and you do not request otherwise, the copy will be provided in electronic form); we may charge a reasonable fee for any additional copies you request, taking account of costs;
correction of inaccurate personal data; - restriction of processing when:
you dispute the accuracy of personal data, namely for a period that allows us to verify the accuracy of personal data;
the processing is illegal and you object to the deletion of personal data and instead request the restriction of their use;
we no longer need personal data for processing purposes, but you need them to assert, implement or defend legal claims;
deletion of all personal data (right to be forgotten), if the assumptions from Article 17 of the General Data Protection Regulation are met, and especially in the case when you revoke your consent to the processing of personal data;
printout of personal data in a structured, commonly used and machine-readable format, with the right to forward this data to another controller without us hindering you in doing so;
stop using personal data for direct marketing purposes, including profiling;
that you are not subject to a decision based solely on automated processing, including the creation of profiles if the assumptions from Article 22 of the General Data Protection Regulation are met.
2. the right to file a complaint against us with the Information Commissioner if you believe that the processing of your personal data violates the General Data Protection Regulation.

FREEDOM OF CHOICE

You control the information you provide about yourself. If you decide not to pass on your data to the provider, then you will not be able to access some places or functions on the website.
If your personal data changes (postal code, e-mail address, physical address, telephone number), please inform us of the changes at the e-mail address info@alfies-corner.com.

PROCEDURE FOR EXERCISE OF RIGHTS

You can address your requests regarding the exercise of rights in relation to personal data in writing or to any contact of the company ALFIE'S CORNER, TANJA SIČANOVIĆ S.P., CIGLENCE 58A, 2241 SP. DUPLEK.
Individuals who wish to unsubscribe from ALFIE'S CORNER, TANJA SIČANOVIĆ S.P., CIGLENCE 58A, 2241 SP. DUPLEK e-news, let us know at the e-mail address info@alfies-corner.com.
We will respond to your request to exercise your rights in relation to personal data without delay or within 14 days of receiving your request at the latest.

AUTOMATIC RECORDING OF INFORMATION (NON-PERSONAL DATA)

Whenever you access the website, general, non-personal data (number of visits, average time spent on the website, pages visited) is automatically recorded (not as part of the registration). We use this information to measure the attractiveness of our website and to improve its content and usability. Your data is not subject to further processing and is not forwarded to a third party.

COOKIES

Cookies are invisible files that are temporarily stored on your hard drive and allow the provider to recognize your computer the next time you visit the website.

SECURITY

The provider strives to ensure the security of personal data. Your information is protected against loss, destruction, falsification, manipulation and unauthorized access or disclosure at all times.
Any changes to our privacy policy will be posted on our website.

Updated: 09.12.2023.